Privacy Policy

Last updated:21 March 2026

Data Controller:ABETA Group Limited

Company number:12350770

VAT number:365 4757 63

Registered address:11 Brookwood Road, Southfields, London, SW18 5BL

Introduction

ABETA Group Limited ("we", "our", "us") is the data controller responsible for your personal data. We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, contact us, or use our construction services. For information about our use of cookies, please see our Cookie Policy.

Information We Collect

We may collect and process the following data:

Name
Email address
Phone number
Project details submitted via contact forms
Property address (if provided)
Technical data such as IP address, browser type, and usage data
Cookie data and analytics information (see our Cookie Policy)

We only collect information that is necessary to respond to enquiries and provide our services.

How We Use Your Information

We use your personal information to:

Respond to enquiries
Provide quotations and project consultations
Communicate about ongoing or proposed projects
Improve our website and services
Comply with legal obligations
Analyse website usage through anonymised analytics data

We do not sell or rent your personal information to third parties.

Legal Basis for Processing

Under Article 6 of the UK GDPR, we process your data based on:

Consent (Article 6(1)(a)) — when you submit a contact form or accept optional cookies
Contractual necessity (Article 6(1)(b)) — to provide quotations and carry out agreed construction works
Legitimate interest (Article 6(1)(f)) — to improve our services and website functionality
Legal obligation (Article 6(1)(c)) — to comply with tax, accounting, and regulatory requirements

Data Sharing

We may share data with:

Trusted subcontractors and suppliers (only when necessary for project execution)
Professional advisors (legal and accounting)
Regulatory authorities if required by law
Analytics providers (Google Analytics) — see our Cookie Policy for details

All third parties are required to respect the security of your personal data and to treat it in accordance with UK data protection law.

International Transfers

Some of the third-party services we use (such as Google Analytics) may process your data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the Information Commissioner's Office (ICO), or adequacy decisions by the UK Government, to protect your personal data to the same standard as required under UK GDPR.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy. Specific retention periods are:

Contact form enquiries: 2 years after your last communication with us
Project and contract data: 6 years after project completion (to comply with the Limitation Act 1980 and HMRC requirements)
Analytics data: automatically anonymised and aggregated; raw data retained for up to 14 months by Google Analytics
Cookie consent records: 12 months from the date of consent, after which you will be asked to re-confirm your preferences

After the applicable retention period, personal data is securely deleted or anonymised.

Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), secure hosting infrastructure, and access controls limiting data access to authorised personnel only.

Automated Decision-Making

We do not use automated decision-making or profiling in a way that produces legal effects or similarly significant effects on you.

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Your Rights

Under UK data protection law (UK GDPR), you have the following rights:

Right of access (Article 15) — request a copy of your personal data
Right to rectification (Article 16) — request correction of inaccurate data
Right to erasure (Article 17) — request deletion of your data
Right to restrict processing (Article 18) — request that we limit how we use your data
Right to data portability (Article 20) — request your data in a structured, commonly used format
Right to object (Article 21) — object to processing based on legitimate interest
Right to withdraw consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at: info@abetagrouplimited.co.ukWe will respond to your request within one month, as required by UK GDPR.

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Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Helpline: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

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Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact our data protection point of contact: